Terrible customer service. My vases never arrived and when I contacted customer service I was given no option to ensure my vases arrived in time for my event. They were damaged in transit and returned to the warehouse. Rather than offering to ship them to me faster I was offered either a refund or the same shipping I had paid for. Neither of these
...Read MoreRead more about Terrible customer service. My vases options got me the vases I needed for my event, when I needed them. While I understand the broken vases were not the fault of quick candles, the complete lack of customer service was appalling. The customer service agent who also identified herself as the “assistant manager” and told me there was no one higher than her to speak to to resolve my issue continually cut me off while I was speaking. When I told her I would be writing a review she told me she “looked forward to reading it.” If I had only read reviews on other sites instead of on quick candles site then I would have known about the terrible customer service. I know this review will be deleted as it is near impossible to find a bad review on your site. Read LessRead less about Terrible customer service. My vases