At Quick Candles, we know how important it is to get your order on time and undamaged. Your package is just as important to us as it is to you.

That's why we offer the following guarantees:


To see how quick you will get your order, just click on the orange How Quick Will My Order Arrive button on the top right of your screen. Your order should be delivered within 2-5 business days at most. If your order is delivered more than 1 business day past this date we will refund your shipping/handling charges. This timeframe is very accurate; however we always recommend allowing a few extra days for delivery when ordering for a specific event.

Delivery Guarantee Exceptions:

• Packages delayed due to weather conditions.
• Packages delayed due to local delivery restrictions.
• Packages delivered outside the lower 48 states.






We sell lots of fragile products and know many customers are concerned about breakage or heat damage. We pack every order with special care to prevent any damages. If any item in your order is damaged, we will replace it, free of charge. It's that simple. We want you to order with confidence. Check out our testimonials page to see just how well we pack each order.

No Damage Conditions:

• Damages/Shortages must be reported within 30 days of package receipt.
• Replacements will be shipped with same service level as original order.
• For orders delivered outside the 48 contiguous states, refunds will be issued for any damaged items.